Hi, I'm Alexandra Keniston.

Why I started At Your Door

For years I watched the people around me — busy parents, neighbors without a car, friends working double shifts — lose hours to the same errand every week. Curbside still meant driving across town. The big apps piled on fees and sent a different stranger every time. I kept thinking Richmond deserved something more personal than that.

So I started small and on purpose: one neighborhood, my own car, and a simple promise — order however's easiest, and we'll handle the rest. Before At Your Door, I spent years in social work — much of it in foster care — where my whole job was making sure people didn't slip through the cracks. That work taught me how much a little dependable help can change someone's week, and it's exactly the spirit I wanted to bring home to my own neighbors.

The standard I hold

Every At Your Door order gets the same treatment: picked up promptly, double-checked so nothing's missing, and a text the second something's off so you stay in control. I keep the prices honest and the communication clear, because that's the whole reason this exists.

Staying close to every order isn't just scrappy — it's how I learn what each block actually needs, so At Your Door gets better every single week. After years of looking out for families in foster care, doing this for my own neighbors feels like the natural next step — the same care, just a little closer to home.

What I want At Your Door to be

My goal isn't to become the next faceless app. It's to be Richmond's own — the trusted neighbor you call when life gets full, run by someone who genuinely cares whether your week got a little easier. Quality, consistency, community: those aren't slogans to me. They're the standard I hold every order to.